Course curriculum

    1. Welcome!!

    2. How to Use This Course

    3. All Classes are Also Available on Your Mobile Phone

      FREE PREVIEW

    1. Workers Compensation Private Investigator Commercial-What's the Investigator Role?

    2. Step by Step Process in Conducting and Effective Investigations

    3. Lesson 1: Understanding the Importance of Effective Interviews

    4. Lesson 2: Familiarizing Yourself with Workers' Compensation and Liability Claims

    5. Review Questions

    1. Lesson 1: Collecting Information Prior to the Interview

    2. Lesson 2: Developing an Interview Strategy

    3. Review Questions

    1. Watch this Video on Conducting an Incident Interview

    2. Lesson 1: Techniques for Effective Questioning

    3. Lesson 2: Active Listening and Building Rapport with Injured Workers

    4. Lesson 3: Navigating Difficult Situations and Obtaining Accurate Information

    5. Lesson 4: Documenting the Interview

    6. How to Interpret Body Language When Interviewing

    7. Review Questions

    1. Exam Questions

    2. Exam Questions II

    3. Exams Questions III

    4. THE END

This online course provides training for those adjusters interested in working learning effective and successful ways to conduct interviews as it relates to injured workers.

  • $135.00
  • 22 lessons
  • 0 hours of video content

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