Course curriculum

    1. Welcome!!

    2. How to Use This Course

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      FREE PREVIEW

    1. Lesson 1: Understanding the course

    2. Lesson 2: The Importance of Social Media in Claims Investigations

    3. Review Questions

    1. Lesson 1: Introduction to Social Media Platforms

    2. Lesson 2: Best practices for using social media in investigations

    3. Lesson 3: Ethical considerations when using social media

    4. Review Questions

    1. Lesson 1: Finding and analyzing social media to gather information

    2. Lesson 2: Using social media to verify information and gather evidence

    3. Lesson 3: Using social media to monitor injured employees and identify potential red flags

    4. Lesson 4: Tips for using social media in difficult claims situations

    5. Review Questions

    1. Exam Questions I

    2. Exam Questions II

    3. Exam Questions III

    4. THE END

This course is designed to provide claims investigators with the necessary skills to effectively utilize social media platforms in claims investigations. Participants will learn how to gather and analyze information from various social media channels. The approved course exceeds the academic training prerequisites mandated by the states of CO, KY, MS, NC and TN for continuing education. Upon completion of our online class and passing of our examination, you will be issued a Certificate of Completion-CE Approvals: MS, CO, KY & TN (Course No: 2403.07) (7 CE hours), NC PPSB-24-027 (8 CE Hours in Class/6 CE Hours Online)

  • $135.00
  • 19 lessons
  • 0 hours of video content

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